Tag Archives: Benefits realization

Change Management: Confusion or Success Factor?

PM Commentary by Stacy Goff

Many people we have spoken to over the last several years have expressed concern over the increasing level of confusion around the term Change Management. The confusion goes back many years, but appears to be getting worse. As Change Agents, it is important for Project and Program Managers to understand the topic, the relevant competences, and the different perceptions asserted by different interested parties.

Depending on your perspective, Change Management is one or more of the following:

  • The configuration management of developers’ code, and the operating environment in which it was validated.
  • Managing the impact of requested and approved project changes, during the project.
  • Managing the impact of needed changes, updates, and improvements on the project result after that result is in business use.
  • Managing the organizational changes needed to embrace and appropriately apply project results.
  • Figuring out how to get reassigned and work for a Manager or Project Manager who is more effective.

Well, we just made that last one up. We are not here to proclaim which is the right or wrong perception: However, in every project or program, we do proclaim that you need to have a common understanding of what everyone means when speaking of Change Management. Continue reading