PM ChangeAgent Commentary
One of the greatest challenges in managing a project is managing its duration. And yet, inconsistent standards about when a project actually begins makes everything from duration metrics to Customer expectations inconsistent.
Let’s look at a hypothetical example. The dates are arbitrary, just to show the progression of steps, and are related to the diagram you see below. Whenever we share this insight, it never fails to stir discussion.
January 2, Inspiration: Your best internal Customer, a Functional Manager, riding or driving to work (there is lots of time to daydream in the morning journey), gets an inspiration for a project that would significantly improve operations. Once in the office, events of the day cause the idea to be shoved aside.